Staff

General Dentist

Marcus Swann, DMD

Hi I’m Marcus Swann . I’m a General Dentist here at Direct Pay Dental Care. Direct Pay Dental Care was founded by Dr. Marcus T. Swann based on a simple idea. His idea abandons the old “cottage” culture of dentistry and revives the fundamental nature of a boot-strapping business serving the needs of a well-defined market. Concentrating volumes of information into an efficient system that serves a unique market is the business of Direct Pay Dental Care. We provide our patients with an uncomplicated way to receive effective dental care.

Coordinator

Our coordinators serve as patient advocates. They perform screenings and arrange appointments and payment plans.

Michelle

I am responsible for dental screenings, administration of local anesthesia, financial planning and clinical care of patients.
I started working in the dental field in 2005 as a receptionist. I graduated from dental hygiene school in 2007 and practiced clinical hygiene for 10 years. In 2018 I earned the opportunity to become a treatment coordinator at DPDC. I strive to learn new concepts. Dr. Swann has taught me more than I expected to learn from a dental office. I take pride in being a patient advocate. My passion is single implant planning and implant-supported fixed prosthetics. I also enjoy Cerec crown design. When I am not working, I enjoy spending time with my husband, two children and golden retriever.

Assistants

Michele

I work closely with the doctor paying attention the details necessary to make a procedure go well. Supplies are ordered by me which gives me a good sense to what we are using and how its working for us. I’ve been an assistant here for 7 and a half years, and an assistant for over 25 years. My interests are in the details no matter what the procedure. When not working I spend time with family and friends and my dogs.

Melanie

For one year I have been a dental assistant. Working here has been a fulfilling experience. All staff members grow into their positions becoming skillful and thoughtful healthcare workers. My responsibilities here are sterilizing instruments, cleaning and setting up all operatories and chairside assistance in procedures. I’m drawn towards laboratory work required in a lot of our procedures and oral surgery procedures. When not working here, I work as a hairstylist in local salon. I have a creative personality and a passion for artwork which translates well into the laboratory work I perform here. I love spending time with my amazing daughter.

Sterilization technician

Shackai

I am proud graduate of the University of Technology, Jamaica. Where I pursued a career in Business Administration with a Marketing major and Human Resources Management minor. During the pandemic, my interest for public health grew. I later accepted the role of Steriliization Technician in 2022 becoming apart of the DPDC family. Working here has been great, there is always something new to learn which provides room for growth and the ability to accept other roles and responsibilities. Not only that, I strive for cleanliness and nothing brings greater joy than knowing I am promoting a clean and safe work space. My interest outside of work involves bonding and spending time with my daughter, hanging out with friends and family, doing creative DIYs and interior decorating.

Hygienist

Lisa

I graduated from Middlesex Community College with an associate degree in dental hygiene in 2008. With an interest in public health, I enjoy treating patients who might have limited access to quality care. I strive to prevent disease and promote health among groups with high incidence of medical problems. Outside of work I enjoy skiing, reading, and spending time with family and friends.

Office Administrator

Paola

I joined Direct Pay Dental Care in 2021. In the past year I have enjoyed working with this amazing team! My primary role for the office is administrative work and insurance coordinating. What I love about working here is that there’s always room for growth. Dr. Swann has given me the opportunity to learn the clinical aspect of the job. I’m currently training in radiology and sterilization. In my free time I enjoy going out to dinner with my boyfriend and spending time with my dog.

Administrators

Danielle

I am the insurance coordinator at DPDC. For 22 years I have been in the dental insurance field. I started working for insurance companies and 17 years ago I made the transition to private offices. I validate all insurances, process claims, reconcile denials to advocate for our patients. I have truly enjoyed watching the changes over the years in technology and being able to maximize benefits for patients. At DPDC, Dr. Swann has offered many opportunities to challenge myself and learn new procedures. Learning new procedures helps me with understanding the patient’s overall needs. Outside of work, I enjoy going to the gym, spending time with my adult children and cocker spaniel, and cheering on all of the Boston sports teams.

Jeanette

My responsibilities as the administrator include scheduling, tracking patient cases and answering patient inquiries. I’ve been in this position for one year and seven months. As a “new-comer” to the dental world I am intrigued by all of the processes and procedures associated with oral care. It is an entirely new language for me. Outside of work I spend time with my four grandchildren, visit historical sites and belong to a very active sports club.